Karina, Rachmi Syafa Danar. “Pengaruh Kualitas Pelayanan Dan Harga Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Lembaga Bimbingan Belajar ‘Smart House’ Cibubur, Jakarta Timur”. Jurnal Syntax Admiration 6, no. 2 (February 25, 2025): 1204-1224. Accessed June 6, 2026. https://www.jurnalsyntaxadmiration.com/index.php/jurnal/article/view/2125.